Shipping policy

Effective: March 26, 2025

Important Notice: To help prevent fraud and ensure a smooth transaction, all orders will be subject to verification. In some cases, we may contact you to confirm billing details before processing your order.

Processing Times

All orders are processed within 3-5 business days (excluding weekends and holidays). Orders placed over the weekend (Saturday-Sunday) will start processing on Monday.

High demand items may require an additional 1-3 days to process.

Shipping

After your order has been processed, a tracking number will be sent to you via email. All orders are shipped via UPS and require a signature upon delivery.

Depending on your location and selected shipping method, shipping typically takes 3-5 business days. Expedited options are available at checkout.

Shipping to P.O. Boxes is currently unavailable.

International Shipping

At this time, we do not offer shipping outside of the US. 

Pre-Orders

Pre-ordering allows you to reserve high-demand products before they are back in stock. Items available for pre-order will be indicated on the product page with the anticipated shipping date. Orders will begin processing it as soon as the inventory becomes available.

Important Pre-Order Details:

  • Payment is required upfront to secure your order
  • Estimated processing and shipping times will be provided at checkout
  • If your order includes both in-stock and pre-order items, the entire order will ship once all items are available
  • Pre-orders are final sale and cannot be canceled or modified after purchase

By placing a pre-order, you agree to the expected wait times and our pre-order policies. If you have any questions, feel free to contact us at shop@laidwithluvhair.com before purchasing. Thank you for shopping with us!

Order Modifications & Cancellations

Once an order is placed, it immediately begins processing to ensure timely shipping. As a result, order modifications including changes to the order details, payment information, and cancellations are not permitted.

However, if your order has been shipped and you need to make modifications to the address and/or shipping method, please contact the shipping carrier for further assistance.

UPS (Domestic Orders): Create a UPS My Choice account for address updates

Please Note: Modifying addresses and/or shipping methods can significantly impact delivery times and may incur additional fees, paid by the customer directly to the carrier.

Lost, Stolen, & Delayed Packages

Laid With Luv Hair is not liable for lost, stolen, or delayed packages once they have been shipped from our facility. If your package is lost, stolen, or delayed, please contact the shipping carrier for further assistance.